Diamant Airport Hotel

Diamant

Airport Hotel

FAQ | Diamant Airport Hotel

Frequently asked questions

The most important answers about getting here, the rooms and booking. If your question is not listed, please write to us.

Getting here and parking

How do I get to the airport? +

The terminals of Hamburg Airport are about three kilometres south of the hotel as the crow flies. [Placeholder: travel time, taxi, bus and train]

Can I park at the hotel? +

[Placeholder: number of spaces, price per night, parking during your trip]

Can I arrive late or leave very early? +

[Placeholder: arrival outside reception hours, key handover, early check-out]

Rooms and your stay

Which room categories are there? +

Five: Queen Double Room (18 m²), Double Room (20 m²), Twin Room (16 m²), Single Room (16 m²) and Family Room (30 m²).

Is there a room for families? +

Yes, our Family Room is the largest room in the hotel at 30 m². [Placeholder: number of beds, cot]

Do you serve breakfast? +

We do not currently serve breakfast at the hotel. [Placeholder: bakeries and cafés nearby]

Is there Wi-Fi? +

[Placeholder: Wi-Fi throughout the hotel, cost]

Are pets welcome? +

[Placeholder: pet policy]

Are there accessible rooms? +

[Placeholder: accessibility in the hotel and the rooms]

Booking

When can I check in and check out? +

Check-in is from 2 pm, check-out until 11 am.

How can I enquire about a room? +

Use the form on our contact page. Please tell us your arrival and departure dates, the number of guests and the room category you prefer.

Which payment methods do you accept? +

[Placeholder: accepted payment methods]

How can I cancel? +

[Placeholder: cancellation deadlines and procedure]

More questions?

We are happy to help

Write to us using the contact form. We will get back to you as soon as possible.

Contact us